May 20, 2020 5:56 pm Published by

Another great session today for Day 2 Legal Innovators Online hosted by Richard Tromans of Artificial lawyer. Over the 3 segments of the day we heard from 7 guest speakers across a number of interesting topics.


We kicked off day 2 of the Legal Innovators Online Virtual Event with panel speakers Shilpa Bhandarkar – Linklaters, Richard West – Kennedys Law, Charlie Morgan – Herbert Smith Freehills and our host Richard Tromans of Artificial Lawyer on the subject of Tech Teams and More Than Law.


They discussed how law firms and ALSPs have built their own tech development teams, delving deeper on the why, the how, and what they have achieved. With each panelist  bringing their legal expertise from the perspective of their firms sharing insight on how they best service not only their clients and lawyers but also the company downstream.

Richard West raised a good point suggesting that, although they have reduced some of their billable but more ‘mundane’ work. By giving clients the opportunity to use new technology to streamline processes and possibly find the answers to their own questions, it gives their lawyers more opportunity for tailored services for their clients as they have less requests.

The middle segment of LIO day 2 brought us a fascinating insight into Transforming In-house Legal Services into Online Applications.


We were introduced to Shaz Aziz of Neota Logic and Ben Shillito from Fujitsu who put forward their take on the alternative approach on managing the demand for legal expertise in the business, with scarce experts and limited budgets, they questioned is it becoming an impossible task for many in-house legal teams. 

Ben suggested some great solutions to key challenges that his team faced when looking at developing their software internally. This resonates across all businesses within the legal sector when companies are looking to implement new technology. Very good advice indeed, thank you Ben.

In our final session of the day we explored the topic Building in Efficiency specifically how legal providers, including ALSPs, have developed strategies to drive efficiency in the legal work they do for clients, such as legal process teams, as well by providing consulting services around technology, innovation and legal ops.


We looked at what has been done so far, how such offerings work, and what they have achieved for providers and their clients. We were led in these discussions by Laura Bygrave from Deloitte Legal and Jeremy Coleman from Norton Rose Fulbright.

Laura passionately discussed how legal organisations are having to offer multidisciplinary solutions solving their clients problems with legal teams potentially being under pressure to do more for less. Adding when new clients come to Deloitte they want to know how big the team is that will be working with them, with clients now requiring a mix of lawyers as well as professionals from other departments. 

This seems to be a trend in new clients now wanting a one stop shop for all future needs, making smaller consultancies follow the model of the big 4 just without the price tag.

Do you think this a new cultural change within the industry or just a current trend?

We were truly blown away by the amount of positive feedback from attendees and sponsors alike for the first two days of LIO Cosmonauts & Artificial Lawyer hope you all stay tuned in for the final instalment tomorrow.

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